“In addition to overseeing the office business, I was Margaret's personal assistant. Our office is busy with cash handling, board plan implementation, tracking staff hours, student training, and handling all technology programs used by the department. It is also the office that customers and staff come to for assistance. She knew the processes of how things worked, was good at trouble-shooting and was able analyze what we were doing in the context of future issues-the 'what ifs'. That last part was probably the most important.
Margaret trusted me to do what was needed and listened carefully when there were issues. She involved me at the ground floor of ideas. While she was trusting, she did take time to follow up to make sure things were right. She helped to make work enjoyable but never lost track of what we were there to do.
She personally encouraged me to return to school for an advanced degree even though she knew I could easily leave my position once it was attained. ”
Courtney Wilson
Business Office Assistant
